Complaint / review text:
First off I had my taxes done through Jackson Hewitt. OK I received a tax ID pin number in the mail so I take all my information including the spin number to Jackson Hewitt. I has been told that that was not necessary and we did not need it - the tax ID number that is. Now since I've been waiting on my money for 2 months I've been told it "yes we did need that number." And now I'm having problems getting a hold of anybody to correct the situation and they kept the document. So good luck to all of you who are using Jackson Hewitt - may your experience be better than mine.