Complaint / review / scam report
For 1.5 months I've been trying to get a document maile...

Complaint / review text:
For 1.5 months I've been trying to get a document mailed to me and I keep getting told the correct one is in the mail… Well still waiting on that, but I've gotten every document possible that I didn't ask calling to speak to not 1 but 2 supervisors, I continued to be lied to. Today I called for a manager, was on hold for 41 minutes, late to work, and hung up on before getting a manager. When I called back on my lunch break I wasted another 15 minutes to be told there's no manager, oh and their managers don't speak with customers. Seriously… Just save yourself the headache and don't use this company.

Contact information:
Author: Contact with Author

Offender: Navient

Country: USA

Category: Business & Finance


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