Complaint / review text:
My mortgage was transferred from BOA to Carrington Mortgage services on April 1 2015. Received documents from BOA giving me the information where to send the payments to Carrington Mortgage services. April and May payments were sent on time. Received a notice from Carrington that the payments had not been received (have canceled checks) and that if I don't bring my account current they will start foreclosure proceedings. Have always made my mortgage payments on time. Attempted to contact Carrington but very hard to get thru to speak with anyone. This has been a complete disaster from the start. Thanks BOA.