Complaint / review text:
I was lucky enough to be able to make my final loan payment last week! I paid what it said I owed online, I called to confirm that amount.
Imagine my surprise when I get on today to make sure it says $0 and it had been accruing interest! I had just made a HUGE payment of several thousand dollars and they needed $6.50 more from me because of accruing interest while my last payment was processed!!! It was processing! Not my fault that your system takes several days to do so!!!
Completely RIDICULOUS AND I FEEL TOTALLY LIED TO!!! Why can't I pay what you say I owe and be done? But NO!
Interest keeps accruing!!! Watch out when you think you have paid it off because there may be one final interest payment that you need to make because the THOUSANDS AND THOUSANDS of dollars I just paid you wasn't right!!!