Complaint / review text:
I currently making monthly payments but this company is charging me more in fees and interest than the payment amount that I am making. Furthermore, their online agreement states that your monthly service fee is only $6.50 a month but they have been charging me $14.50 a month since I have had this account. That's more than twice the amount stated in your agreement. I have contacted them attempting to lower my interest rate so that I can pay this account off and they are of no assistance. My bill gets higher every month regardless of the fact that I make my payments on time and the account is closed so I am no longer using the card. I have written letters that they do not respond to. I have called but the reps over the phone have the absolute worst customer service and lie. And now I am doing these online complaints. Something has to give.
At this rate, I will be paying them $10000 dollars on a $700 credit limit that I am not even using because the account is closed (my choice).