Complaint / review text:
We have had a credit card account with Chase for about 10 years. We have never been late or missed a payment. We have taken advantage of low interest balance transfer options that were offered to us by Chase. All of them were for the life of the loan. Chase just sent us a change in terms agreement changing our minimum payment due from 2% to 5%. After several calls to Chase, they have stated that there is nothing we can do. Our payment will go from $478 a month to $1195 effective August 1st. We will be unable to make this payment and will ultimately be forced into default thus resulting in a change from 5% interest to over 21%.