Complaint / review text:
I was unable to make a payment but ECMC would not let me defer payments unless I made the payment. The point of deferment is to allow you to put payments off for a year.
It made me default i wanted a hearing but first they didn't send the paperwork then the fax add nd phone numbers were incorrect. They eere quick to start wafe garnishment, I was able to qualify for loan consolidation but for 2 months since it was complete they will not stop wage garnishment.
I was able to obtain a copy of the letter they were suppose to send to my employer to stop. Now they will not refund the payments.