Complaint / review text:
I had a 300000.00 HELOC come do. I never received a phone call or letter from Harris bank.
I filled out refinance paperwork and the came back with a loan with a payment of almost 300% higher. Loan went from 1.5% interest only to a 15 year at 8%.
I told her I could not afford so she was trying to get someone to lower interest rate and kick out terms to 30 years. Over a 2 month time she said could not do anything for us. I was worried about lates on our credit report and she said don’t work it’s on hold until we get this worked out.
Me and my wife went to bank to sign a 3000.00 a mouth loan at 8% and she said we owed 2 months interest I and my wife asked her if we make the payment and sign new loan will any lates show un credit and she said no she promised.
Well it did… I have not missed 1 payment on any of my loans ever and score went m 800 to 600 I want these lates removed and would like a mortgage term that is affordable..