Complaint / review text:
This place is a SCAM! I was not aware when I gave them my credit card for the $1 charge to check my credit score that I was joining a membership! My credit card was charged $21.95 7 days later! After I realized this fact I called immediately. I spoke with 2 separate supervisors who both told me I could not get a refund. The first supervisor, hung up on me while the second supervisor, gave me an email address along with my customer ID # so that I can email the Customer Billing department regarding my issue. I am currently waiting to hear their response to my request.
This place is a disgrace. They are stealing money from people! I can not believe they are still in business. What they are doing is underhanded and shameful! There was nothing I read about joining "membership" and if it was written somewhere it must be in tiny print because I didn't see it and I only got an email regarding my "membership" after I was charged!