Complaint / review text:
Like many others commenting about Carrington my loan was sold to them by BofA. A month after my loan was sold to Carrington I received an escrow statement from them. This statement showed I was $1200 dollars short of the "required" escrow amount and my payment was going up $88 a month. Here's the real kicker, the payment due on their web portal did not change to reflect this. I'm guessing this is where a lot of people are having problems. I gave up after many tries to contact them about this and refinanced my mortgage to a more reputable lender. Now I'm struggling to get my escrow balance refund from Carrington.