Complaint / review / scam report
Bankers Life and Casualty Company
Why are you still charging premiums for my Dad who died in 2012?

Complaint / review text:
Bank statements indicate withdrawals for premiums for monthly coverage for my Dad—the most recent withdrawal was 6/15/15. He died in July 2012.

We have called repeatedly to get this resolved and have heard every excuse in the book. "There's no agent assigned to this account." "The deduction is for your Mother." (Really? Then why are you making monthly withdrawals for premiums for my Mother? And why is it in my Dad's name?

I'll be that argument would not hold up in court.) "The premium is for your mother's in-home care. (Really? Even though she's in assisted living and we're paying for that through them?) This is ridiculous. Class-A Rip-off.

I love the statement on Banker's Life and Casualty website that says: Customer Service You Deserve.

What did I ever do to deserve that kind of customer service. This is the kind of service that gives insurance companies a bad name.

Contact information:
Author: Contact with Author


Offender: Bankers Life and Casualty Company

   State: Ohio   City: Jackson
Address: 600 West Chicago Ave
Phone: 18002319150, 3123966000
Site: www.bankers.com

Category: Business & Finance

comments

Information
Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.