Complaint / review text:
Hey! Guess what?
Navy FCU has their "Friends & Family" promotion going on. That's cool, my friend is active military and is a Navy FCU member, he can be my sponsor, right? According to their incompetent representatives, yes he can. Just to find out 8 months after having an account, he can't.
Why you ask? Because a household member is the ONLY eligible friend. How misleading is that? So misleading that a supervisor led his apology with, "I'm sorry we mislead you." Oh and let me add, they deny you access to YOUR money while this whole process takes place.
I was told credit unions are better than banks but in 10 years of having an account with Bank of America, I have never had an issue. Thankfully I didn't get rid of them for this idiotic credit union.