Complaint / review text:
The representative told me the pay off for a $400 loan was $600 and there would be 3 payments of $200. They never emailed me a schedule of payments so i took them at their word.
After 2 payments of $200 i went to my account to double check the exact date of the final payment. It said that the pay off was still $600. I figured this was a mistake but did some investigating and clicked on a button that said documents. There for the first time i saw schedule of payments.
It was totally outrageous. There was 5 or 6 $200 payments then it went up to $250. There was a total of 12 payments totalling $2800 for a $400 loan. The representative had lied to me about only 3 payments.
I called them and the representative said she was sorry that i must have misunderstood. When i got irate in disbelief she hung up on me. Ive been checking into other loans like this and none of them charge anywhere near thia amount of interest.
$2800 on a $400 loan. Unbelievable.