Complaint / review text:
My husband was contacted by an associate of Quicken loans after filling out a generalized mortgage loan form online. The person he spoke with was very rude and took MY information without my knowledge and ran a hard inquiry on my credit report without my authorization. I don't understand how a business can run someone's credit report without even talking to said person. Apparently, you can call up anyone and just give them another person's information and get their personal credit report. Normally, I wouldn't mind but I have been working very hard to improve my poor credit score and this unauthorized hard inquiry just knocked it right back down.