Complaint / review text:
We applied for an equity loan 3 months ago. We own two houses with no mortgages and wanted to borrow 25k. We were told we needed to borrow more since the new laws require that the closing costs cannot exceed a certain percentage of the loan amount. We have been given the run around. They keep requesting the same information over and over and appear to be looking for ways to deny the loan. They do not return calls, even calls to the executive offices go unanswered. I am out the cost of the appraisal. I should have checked out this site before applying with them. I am cancelling the loan request and have filed a complaint with the federal reserve.