Complaint / review / scam report
Fidelity
I just open up a Cash Management account. I want to tra...

Complaint / review text:
I just open up a Cash Management account. I want to transfer money from my Schwab account. I fill up the form online. At the end it tells me they need my driver's license and cellphone number. I called the 800-544-6666 to give that info. I was told I can go to the nearest branch in the area. 30 minutes away. When I got there the teller took the info. When I got home, check it online, it was not put in. Call the 800-544-6666 to ask why. She called the branch. They said they were busy that is why they didn't put it in yet.

Check on Monday. Wednesday come. Call the local branch. I was told to call the 800 number again. That's finally I was told to fill up the form manually and mail it. WTH? For a simple EFT I have to do this? I only need them because they don't charge ATM fee overseas. I have Schwab - they offer the same thing. This is just for backup. As soon as I find out my Schwab works in the country I will be staying, will not hesitate to close my account at Infidel Investments...

Contact information:
Author: Contact with Author


Offender: Fidelity

Country: USA
Site: www.fidelity.com

Category: Business & Finance

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