Complaint / review text:
This company is horrible. I have been paying on my student loans for the past year and the total amount due goes down by $19 each month and I pay $276 per month!!! How is this allowed? My loans started out at $20,000 and they are now at $40,000 so they have doubled since the start. I will never get these paid off. These loans are really for my son and his college education. He said when he went to his financial aid office at his college, they told him his parents should get the loan because it would be cheaper!!! So for my son to get his education, I did it. My son did graduate so I don't mind paying loans but this company is ripping us off.
When I first took out the loans which they call parent plus loans they were with US Bank and after my son graduated I consolidated the loans and they put them with ACS!!! Big mistake!!! I have had more issues with this company than any human should have to go through. You can never speak to someone that speaks English!!! There needs to be a class action lawsuit against this company and I will be a part of it!!!