Complaint / review text:
So Bank of America sold my loan to this Carrington Mortgage Services effective the first of April. I figure this out when no direct withdrawal on the 3rd. Carrington can't tell me anything without an account number. Explained I don't have one. They said I would get a packet in the mail. Now with a 0 balance due, they charged me a $20 inspection fee to ensure the property was occupied, but can't tell me who did it, when it was done due to it being a third party. They said they would give me a disputes fax number. All I had to do was send them the documents that support the 0 balance.