Complaint / review / scam report
Charles Schwa
We opened up a Charles Schwab account specifically for...

Complaint / review text:
We opened up a Charles Schwab account specifically for traveling overseas. We set up all the required travel alerts and started our six month European adventure. Before the first month was up, they had put our account on hold due to fraud alert. We called and had to confirm all info and again say that we were traveling. The second month going to the ATM the card was taken by the machine and the receipt said that the card was reported lost or stolen. We called Charles Schwab and was told that our account was closed and a check was mailed to the last address on file. We did not get any notice and worse yet we had some very important auto pays coming out of the account. We were in scramble mode trying to get everything switched to a different account.

Bottom line - if traveling with Charles Schwab ATM card you may save fees but beware that you might have to spend a frantic day on your cell phone trying to straighten it all out. I'm not sure it is worth it.

Contact information:
Author: Contact with Author

Offender: Charles Schwa

Country: USA   State: California   City: San Francisco   Zip: 94105
Address: 211 Main Street

Category: Business & Finance


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