Complaint / review text:
I had a Washington Mutual credit card, which recently switched to Chase. Upon the change, Chase raised my APR from 11% to 20.24% and a couple of months later, closed my account without notification. I have never been late on a payment and always pay well over the minimum payment due. Being that I was unaware that my account had been closed, I went to make a purchase with my card while traveling and it was denied. I was not prepared with any other form of payment and was forced to then use a bank check card that did not have enough funds in it, thus incurring an overdraft fee of $30. I contacted Chase and they offered no explanation nor recourse. I should add that Chase took over my husband's credit card and then raised his APR from 9% to 24%. These unethical practices by Chase and other credit card companies/banks should not be legal.