Complaint / review text:
Their trading platform is terrible. The streaming quotes crashes all of the time and the text is so small I can barely read it. I can't even use the Elite program because it's not compatible with Mac. I've read several forums dated as far back as 2009 from people complaining about the compatibility issue. A Scottrade representative even replied to several of the older comments stating the company was working on a solution. That was 6 years ago! Yesterday, after being on hold for 20 minutes, a technician informed me that I would have to split my hard drive or use a PC. I've been with Scottrade since 2009 and this has been continually disappointing. If I didn't have such a large amount already invested I would cash out and move elsewhere. Certainly won't be adding any more investments in Scottrade.