Complaint / review text:
Bank of America sold my mortgage to Carrington Mortgage Services. My mortgage went from 1418.00 to 1540.00 and they said it had a shortage in my account and are charging me extra for that. I had paid my mortgage for July but they said that was a partial payment but that was what I was paying with Bank of America. Even though I paid them what I paid Bank of America they said it was a partial amount and charged me a late fee and other fees to my account.
Then in August I knew that my taxes had gone up about 42.00 a month so I sent them 1550.00. They applied this to my July payment and charged another late fee to my account even though I gave them over what was due. My mortgage payment went up just because someone wanted to spend my money differently and it is now over a hundred dollars plus late fees and I am paying just to keep a padding in my escrow account which will probably disappear when my mortgage gets sold to another mortgage company.