Complaint / review text:
I have a WaMu credit card, which is now Chase. My card will expire on 05/2010, and I have no bad record whatsoever. Recently, my wife ordered some medications she badly needed, but her extension card got declined. She called up Chase customer service and was told that the card would be cancelled and that we would receive a letter explaining the reason (s). Today, I received the letter and their reason (s) doesn't make sense to me. It is so frustrating that a credit card company you thought you can rely on can give such inconvenience. Constantly, I've been receiving letters from Chase Bank inviting me to open an account with them. I and my wife have already planned of opening an account with them, since their branch is very close to our residence. Now, I don't think we would want to deal with Chase ever again.