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Complaint / review / scam report
Aetna
I injured myself on 8/8/15... Emergency room on 8/9. Do...

Complaint / review text:
I injured myself on 8/8/15... Emergency room on 8/9. Doctor visit and filed claim on 8/13. Doctor's office didn't file paperwork, so I did on day of decision, 8/26, which put me into suspension - pending receipt of medical records. I confirmed the receipt of said records with Aetna. It is now 9/11, and I'm getting the same response that I received on 9/1. Keep in mind, my claim is due to be closed on the 15th for failure to produce documents that they have admitted receiving. This is absolutely unreal.

Contact information:
Author: Contact with Author


Offender: Aetna

Country: USA
Site: www.aetna.com

Category: Business & Finance

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