Complaint / review text:
I have been trying to get a hold of a person at the Taylorsville Utah store for a few weeks now regarding a mistake they made on my 2012 taxes that got me audited. I keep getting the runaround from some call center. I have been misdirected, I have been hung up on, I've been lied to. I have never seen such a poor customer service in my life. And I'm getting real close to getting a lawyer. And writing a letter to the editor so everyone knows about this horrible crap.