Complaint / review / scam report
Bank of America
I have been with Bank of America for about 6 years. I a...

Complaint / review text:
I have been with Bank of America for about 6 years. I am about to close all of my accounts with this bank. I had a home loan with this bank until they sold it to another mortgage company for no reason and without notice. Paid on time on mortgage as well. Well first off Bank of America charges overdraft fees before a transaction is even processed. I never write bad checks or anything like that but I had a debit charge come out like 5 days after the transaction and when I got the alert that my account was overdrawn I immediately transferred the money from my savings account to my checking account to cover it. Mind you the transaction was still in processing, hadn't even posted yet when I transferred the funds. Then two days later I get another notification that my account was overdrawn again! I was like what is going on!

I logged into my account and Bank of America charged two overdraft fees for the transaction two days prior. One for saying the transaction wasn't covered even though I did transfer the money to the account before it even processed and was charged again because OD fee they charged me put my account in -8.00 so they charged another fee for the negative -8.00. I called to see why and they said that the system automatically does it and there was nothing they can do. I told them that most of my money is in another bank and it would take 3-4 business days to cover those OD fees. I was advised I would be charged again 35.00 because by the time the funds hit it would be 5 days of a negative balance! I am like wow all of these fees for a transaction that was less than 20.00!

Needless to say I was stuck with 150.00 in OD fees for one transaction! Now I have set up all of my direct deposits to my USAA account. Can't be with a bank that just wants to profit off of people. I feel sorry for all those who are like me that are on disability and only get paid once a month and to have a bank make things even harder for you. Even when you do right by them!

Contact information:
Author: Contact with Author

Offender: Bank of America

Country: USA   State: North Carolina   City: Charlotte   Zip: 28255
Address: 100 North Tryon St

Category: Business & Finance


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