Complaint / review text:
I have been trying to see a doctor for past few months but most of the care providers listed at Humana database does not respond or when I get the appointment, I do not get to see the doctors for reasons such long period of waiting, forgotten at the doctor's office to be called or the doctor is on vacation. But we as patient do not know until we get there so we end up with a nurse???
Humana also does provide the information upfront related to the specialist included on the my or the need to see a primary doctor prior to see specific doctors such as Dermatologist??? I was told that my primary doctors could set the appointment but once I called to complain they said that it was not necessary??? So a terrible service and like to have my monthly payment credit for lack of services by Humana as the gateway to the doctors SO AS THE DOCTORS CO-PAYMENT CREDITED... List: (Community Health of South Florida (Went there twice and never able to see the doctor) paid $20,00 co-payment University of Miami Health System - Dermatologist Tel: - (Forgotten inside of the Doctors office without clothe extremely cold) I left and register my complaint with Humana) paid $35,00 co-payment never saw the doctor???