Complaint / review text:
Me and my husband has been dealing with this company since 2010. We've been sending in the same modification information for years. Every other month it's the same thing - we didn't get it or something doesn't have a date or we're missing a document. I'm just so exhausted with this company. We've tried to do a early buyout and to our surprise we're told Chase doesn't participate in the early buyout. They have my home valued at 101,000.00 when it's only worth 40,000.00 maybe lower. I wish and pray someone will come to our aid and help us all that is being taken advantage of. When will the helpless receive help!!!