Complaint / review text:
I only been 2 month and my experience is horrible. I was late for my monthly payments due to job change. My direct deposit did not went thru my bank on the same day (Friday). I received a call to make a payment. I explain to the representative that my job had send me a check and on Wednesday I will call and paid. She offer me a 19.99 late fees over write. They went ahead and charge my bank plus I was charge 2 overdraft fees plus the 19.99 was never taken off. No records of the a previous call. When I call to talk to the supervisor they didn't have no one. Me and my husband cancel everything.