Complaint / review text:
For the most part I have like my Anthem Blue Cross health insurance, except for the fact that I can only fill my prescriptions at certain pharmacies. Too many times I've not been able to get my meds filled on time because either the pharmacy screwed up on ordering them in a timely manner or because they are out or for some other crazy reason like snow storms hindering timely arrival of meds. I once had to wait a week and a half for my fentanyl patches... A medication that should not abruptly be discontinued. I've had to go to the emergency room several times because the pharmacy doesn't have my meds on time and I'm out and in horrendous pain. I wish that they would allow people to use more pharmacies than just Walmart or Rite Aid.
I know there are other smaller mom and pop pharmacies that I can use, but I prefer big name pharmacies to the unknowns because Walmart and Rite Aid at least have a schedule of when meds are delivered. Honestly, I wish they would at least add Walgreens to their list because there are no Walmart or Rite Aids in my small town, but we do have KMART, CVS, and Walgreens, along with a smaller family owned pharmacy.
The only other problem I have with Anthem Blue Cross is that I'm having trouble finding a new pain management doctor that accepts my insurance and one that I feel understands my chronic pain problems. I have Fibromyalgia and have had a spinal fusion, but still have one herniated disc that has been making things worse in the last year. Too many doctors are scared to continue prescribing the kinds of meds I'm on, but I've been on these meds for years now and they are the only things keeping me from committing suicide! I know prescription pain medication is being abused at a much higher rate than ever before, but that doesn't mean they need to treat the people who are really in pain like drug addicts.