Complaint / review text:
I got a letter from Afni to pay $356.18 in 30 days. I call them to find out, waiting time was 11 min 36 sec. Her name is Carly and she started to talk to me to pay what I owed and ask me how I want to pay credit card or check. Finally I got chanced to talk to her how and what I owed to Dish Network. So I told her I need to check my bill and I will call her back. I call them after 5 pm EST, no one answered and I have waited 15 min (seriously!) and I have given up. How is their very poor service.