Complaint / review text:
I made an online purchase and cancelled it almost immediately due to an error on my part. I contacted the merchant. They told me they only put a hold on the funds to verify it, but they do not withdraw the funds from my account. So they hold on my funds which is $942.00 have not been available to me, it shows pending. I have contacted RushCard member services but they put me on hold, transfer me to higher departments and I always get told my account is uploading or they put me on hold and hang up on me. At one phone call RushCard contacted the merchant and verified the transaction was cancelled. RUSHCARD stole my money and does not want to give it back.