Complaint / review text:
I spoke with a rep about an extended overdraft fee of $25 for an account overdrawn by 2.75. I brought the account current and further fees continued to come out. Per nura? (sp) (operator ID) the supervisor she was unwilling to refund any fees and very rude/condescending about "keeping up with my account and maybe needing to use the app etc. This makes me want to take the little money I have here out... And continue use of my credit union. I mean it's one thing to explain and another to talk to me like I'm an idiot. Never again.