Complaint / review text:
Chase sent a notice that included a change from a fixed APR of 9.99% to a variable of prime plus 12.99%. I have never been late with any payment. I usually maintain a zero balance. I wrote a letter of complaint to Chase and within six days, a letter was sent to me saying that I had asked that the account be closed. My letter did not ask that my account be closed. It seems the credit card companies are making these changes to beat the new credit card law that takes effect February 2010.