Complaint / review text:
For the past few months, there has been a few deaths in my family. So my mother wanted to cheer me up, and she went and got me a 4-wheeler. And she told me to make the payments, and they are as written in black and white of $133.00 a month to GE Money. I fell behind, because I have to keep going back and forth to the doctor. I don't work, and I am on a fixed income. And I have kids. And this company wants to overcharge me for nothing. When I talk to them, they can't explain to me and they are rude to me. They send my statement, and I have all of them. Then, they tell me that I am being charged $39.99 for a late fee and a finance charge with no reason.
Now, I have on my statement something about purchases. I have not bought anything. And my initial purchase amount on the 4-wheeler was $5,312.50. When I got it on September 16,2008 and payments are $133.00 a month, my amount is not going down; it is going up. Talking about balance, it is now $5,116.28. How is that? From last year till now, something is going wrong and they can't tell me why. They told me only that since my last late payment since 06/15/2009, the finance charge will not kick in until next month and so I have to pay $174.28 until it kicks in. I can pay my regular amount of $133.00 that I usually pay. I have paid too much money for no reason, and I need help with a reason. And how can I get some help and whom can I contact on this matter? This company needs to be closed down. Someone please help me ASAP!