Complaint / review text:
My husband got hurt on his job in 2008 and we had the disability insurance with Beneficial. We would fill out the paper work and fax it in but they kept saying it was incomplete. Finally, my husband, a lady from Beneficial and the insurance company had a three-way phone call. They got it straighten out and payments started being paid. Then, my husband returned to work for a trial period to see if he could resume his duties and he couldn't. So when he tried to get back on the disability insurance to make the payments, they told him Beneficial cancelled the insurance in August of 2008 but then continue to make payments until March of 2009. No one can give us an answer on why they cancelled or why we were not informed that the insurance was cancelled. I am now behind payments because of this.