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Complaint / review / scam report
Chase
I recently saw where Chase had raised the APR on my Cha...

Complaint / review text:
I recently saw where Chase had raised the APR on my Chase credit card from 8.49% to 15.24%. I have had this card since 2006 and never been late with a payment. I called customer service to find the reason for the change. They told me they sent a letter in June stating if I cancel the card, I could pay the balance at the original rate. If not, the new rate would be 15.24%. I don't understand how this can be legal if I didn't default on the original card agreement. This action seems criminal to me!

Contact information:
Author: Contact with Author

Offender: Chase

Country: USA   State: New York   City: New York   Zip: 10017
Address: 270 Park Ave

Category: Business & Finance

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