Complaint / review text:
I had a balance in my checking account of $5.62 after all my monthly transactions are processed. I then used my debit card to pay a $3 parking fee and then $2.56 for a store transaction. A check written on the wrong account came in 4 days after my $3 and $2.56 transactions. I was charged $90 for all 3 transactions. The bank processed all three transactions at the same time (placing the larger of the transactions first) thereby overdrawing the account for all transaction. After speaking to the representative, I was told they could do a $10 courtesy refund. What a crock! $10 is not a courtesy. It is a slap in the face. I would never recommend this bank to anyone. They are not people-friendly. Every transaction is to benefit the bank. They do nothing to earn the loyalty of the customer!