Complaint / review text:
I received a letter from the State Tax Commission stating that there was an "Adjustment of Individual Income Tax Refund" to my 2008 return. The taxable income that the State Tax Commission computed were different from my Turbo Tax numbers. I entered all the numbers from appropriate forms correctly and I don't understand the reduction in my expected tax refund amount.
I emailed my complaint about the discrepancies and hoped for the stated 100% accuracy guarantee that Turbo Tax boasts. As a result, I only received an email response from Turbo Tax stating that the Accuracy Guarantee is a reimbursement program covering penalties and/or interest only. I was financially devastated as a result of Turbo Tax's incorrect calculations. Consequently, I lost my apartment and fell behind on my bills. I will be interested in joining a class action lawsuit against Turbo Tax as I feel they are not honoring their advertised policy.