Complaint / review text:
We opened an American Express Merchant services account for our business to enable internet sales when we were in Tuttle Oklahoma in 2006; but we never did get the company in production, therefore we never used the American Express Merchant internet Services, so we contacted the merchant services division and were told that we could not cancel the account, but we could downgrade to a lesser service account and only pay $7.95 per month, so they did the downgrade. We have still never used their services internet or otherwise, and cannot get them to cancel our merchant account and we continue to be charged $7.95 every month electronic withdrawn from our FAA ECU bank for no services rendered. Would you Please Help? Thank you!