Complaint / review text:
When I registered at University of Phoenix I asked can the credit hours be transferable to Portland State. I was told yes. Therefore, I signed up for Masters in Business/Accounting. I would have not registered for the Master in Business with accounting emphasis if I could not transfer the credit hours from the accounting classes to Portland State. Why? Because in my opinion Portland State’s accounting program to be one of the best. By being able to transfer the credit hours over to Portland State I could use them combined with other classes that I would take from Portland State that would prepare me to take the CPA exam. I found out after I took five classes that Portland State would not accept University of Phoenix accounting credits or the master in business.
I continued with the program until I reached the 39 credit hours that are required for the Masters in Business without the accounting emphasis. At that point in time I asked my academic counselor for a program change request form. He sent one to me. Then I was told by the financial aid counselor that if I end the program at this point and not take the accounting classes, I would owe the school the entire borrowed amount. And that amount would be due within thirty days. I was told I could not change my major from a Masters in Business/Accounting to a Masters in Business only. She said if I could not pay, then I would be sent to collections. I continue the program with protest. I needed to get out of this contract that was forced upon me.
I told my financial counselor that I am facing a hardship and I needed to get out of the program. My financial aid counselor told me that if I stop now with only one class left to take, I would owe them the entire amount for the accounting classes because the program requirement for the accounting program was not met. Also, none of the accounting classes would be applied toward my degree. My question here is why not? They may set the classes up in a program allotment but to say the ones I passed is not applied toward my degree is to say I just took them for no reason whatsoever.
I’m facing financial ruins. I have been looking and I have not found a job. By the end of February I will have exhausted all of my cash. I have applied for work and with my accounting background from Portland Community College is not good enough to obtain a job. What I am missing is Quick Books. Portland Community College is offering classes on Quick Books. I need to be taking the class from Portland Community College rather than this class from University of Phoenix which is not transferable. The whole idea behind education is to improve ones position in life not to hinder.