Complaint / review text:
Their product calculated my 2006 NC state return incorrectly and I had to pay a penalty and back taxes. The penalty was less than $50 but Intuit would not refund the penalty. NC Department of Rev said that many returns by Turbo Tax had made this error in calculating tax due. It is very difficult filing a claim using Turbo Tax website and they are not helpful. They do not stand by their claim to pay they penalties.