Complaint / review text:
On January 25th, I filed my taxes with Jackson Hewitt. I have filed either with Jackson Hewitt or H&R Block or Liberty every year. I have always been approved for RAL before. I was told by my tax preparer that it would be 1-2 days for my return and not to worry about being denied because 9 out of 10 people are approved and you will on be denied if you owe taxes, child support or student loans, which all three I do not owe or have ever owed. Well guess what? Just like all of you, I was denied and now I am being told it will be 8-10 days for my return.
I wouldn't be so angry except I have never been turned down before and I was lied to directly by my tax preparer. Now I see how many other people are being ripped off and promised something they will not receive so Jackson Hewitt will still get your $400 to file your taxes knowing how many RALs are being denied and you will get your return no faster than if you eFiled with the IRS yourself for free. I will never go to Jackson Hewitt again and I hope everybody on here does the same.