Complaint / review text:
It is almost impossible to call TurboTax and talk to a real human. My problem appears to be in the software. But none of the FAQ covers that. TurboTax used my "adjusted gross income" to figure how much taxes I owed instead of the figures from "taxable income" which caused me to owe over $200 more in taxes. Good thing I had not sent it to IRS yet. But there are no telephone numbers posted in any of TT websites. You cannot contact them. Now what to do?