Complaint / review text:
I have two Chase accounts. One had a credit limit of $19,800 and the other a credit limit of $31,200. The $31,200 account offered me 0% for 6 months on balance transfers. I accepted this offer and immediately put through two balance transfers totaling $14,000. The bank said it was being processed. The next day, I went in to do another transfer for $6800. When I checked to see how much more was available, I noticed the first account with $19800. Available credit was now No Available credit!
I then checked the other account and found the $31200 available credit was now only $1000 and my transfers were never done! I was never notified of anything changing in my accounts and feel that because I did two balance transfers which Chase offered me, Chase decided to not do them and supposedly did an update on my account after the transfers and just took it upon themselves to make the changes!
I still have never been notified of these changes and feel this is against any credit card laws. I want to file a formal complaint against them! I had a small balance of $710 with them on the $31200 card and was told because I only made the minimum payment each month automatically that was a not acceptable arrangement even though it was what the bank requested each month! I feel I have a definite complaint of discrimination against them as I know others this has not happened to.