Complaint / review text:
Sometime ago I had a $247.89 online purchase with Sony, Inc. Using Chase Credit Card. I made the payment online in time. Several days later, however, I received a postcard reading that the payment was returned unpaid. I immediately submitted another online payment with the same bank and the same information as previously provided. This time the $247.89 was accepted. This might be a treacherous strategy on the part of this money predator to trap its victims through late fees.indeed, I was subjected to a $29 late fee.
I then sent a letter to chase Customer service and request cancellation of that late fee. A guy named Anjali rejected my request. This time Chase Credit Card increased the late to $45.50. I submitted a second dispute and they gave me a $1.50 credit, bringing the charge down to $44.00. While sustaining my dispute I still paid this amount. However, after receiving $44.00 Chase Credit Card turned back to the $1.50 credit they set before and asked me to pay an additional $1.50 charge as a new balance. Illegal $45.50 charge.