Complaint / review text:
I opened a checking account with Wells Fargo and tried to register my account through online banking to view all the activities in my account. The online banking system stated the they do not recognize my social security or my ATM card number that I entered. I had tried it multiple times but it was not successful so I decided to call the Wells Fargo customer service.
They were saying that the account of my daughter's account and my old checking account had a fraud problem. How would they know that there's a fraud going on while I never complained about the fraud and I never reported it to them about the fraud? There was nothing wrong with my old account. Nothing was stolen. There was no fraud going on. I told Wells Fargo that my old account was good. I did not complain about fraud because there was no fraud. Wells Fargo is just overreacted and over exaggerated about my account.
They had failed to fix the problem. Wells Fargo wanted me to fix the problem on my own while it's not even my job to fix the problem. I had answered all the security questions correctly but they still did not fix the online banking. Wells Fargo loves to give a customer a hard time.in my opinion, Wells Fargo hates business. They are not helping customers like me. I told the Fraud Department of Wells Fargo that if they don't fix the problem, I shall close all of my accounts that they don't deserve.
I shall not let Wells Fargo use my money for their stupidity. I shall never recommend Wells Fargo bank to all of my friends who do not have Wells Fargo account. God knows that Wells Fargo bank is not a good bank. Only stupid people who trust Wells Fargo. I will go the nearest Wells Fargo tomorrow on 02-24-10 to close all of my Wells Fargo account.