Complaint / review text:
I, too, have been scammed by IBC Bank. I opened an account four years ago. I knew exactly what checks & debits I had on my account, and should have squeaked by before depositing my paycheck. But IBC decided to "hold-back" $5.00 more on a debit purchase than the actual purchase causing an overdraft. They bounced the next four checks, and before getting my next statement, they had charged my account almost $400 in NSF fees. I NEVER got an overdraft notice! One of the tellers made the comment, "I don't know why we don't send out overdraft notices..." I talked to the manager and they grudgingly gave me back $100 of the NSF fees, so when my "Totally Free Checking" account got down to around $10.00, I quit using it for the next two years. When I decided to relent and deposit money to the account, they told me I couldn't because it was inactive, and I would have to take the time to come inside the bank and talk to an account representative to reactivate the account. That was in October 2009.
Out of the blue, I get an e-mail from IBC Bank asking me to open a new account on Mar 11,2010. I replied to their e-mail outlining the past difficulties and asked why I would want to open another account with IBC when I still had one they wouldn't let me use. They responded the next day saying I need to come in and talk to someone to reactivate my account. When in 4 days, I get a statement that listed the statement period of October 13,2009 through March 12,2010, showing account $5.00 service fees on my "Totally Free Checking" account for November 2009 and December 2009 and a new zero balance. TA DA! It's magic how they make things disappear!
This is exactly how they have such fabulous profits!