Complaint / review text:
Used Bank Of America credit card to purchase a cruise package online, from the fraud/scammers named Florida Travel Bureau. I have tons of e-mails from this Florida Travel bureau proving that I did not get my cruise and they have my $490.00 dollars, and will not refund my money.
I contacted Bank of America Credit card regarding this fraud company and I requested a credit of the amount that Florida Travel Bureau (The Fraud company) charged my card. I sent Bank of America all the documents and all the e-mails from this fraud travel bureau, to no prevail! Bank of America could not get to this Fraud travel bureau so in turn I was punished. Bank of America got their money (I paid off my balance) and the Fraud/Scam Florida Travel Bureau got the $490.00 and I got Nothing!!!
NO cruise NO refund and so on!
I thought credit card companies had to refund their customers when it is proven transaction from a Fraud Company???
Bank of America can take their card and you know what to do with it!!!