Complaint / review text:
I was filing my income tax with TurboTax with software sent over the web to me. My tax return never went to IRS for reason unknown to me. I have asked for assistance from the company through the internet, without results. TurboTax charged me $54.00 for the service and made no effort to help me with my problem. Finally, I had to go to H&R Block to handle my return, at the tune of $78.00. I am very disgusted with TurboTax for taking my money and giving nothing in return. Consequently, I will never use them or recommend that company to anyone.